Physician practice exam room — compliance and revenue cycle support for medical groups
Case File · No. 0X / IXOpen
Healthcare Provider

Physician Practices

Physicians & physician groups · E/M coding, MIPS, payer audits

Documentation rigor without slowing the schedule.

Independent and employed groups balancing audit risk against clinic speed.

The engagement

What you receive

Cleaner E/M coding; MIPS performance support; defended audits; and documentation workflows that fit the clinical day.

What working with us looks like

Week 1 — intake: coding and MIPS posture, and exposure. Weeks 2–4 — E/M and documentation review. Ongoing — in-workflow coding checks and payer-audit response.

Regulatory context

The rules this record is tested against.

Office-based billing turns on rules that changed and reviewers that didn’t relent. E/M now scores on medical decision-making or time (the 2021 office-visit and 2023 facility revisions), shifting what the note must show. MIPS holds a 75-point performance threshold with penalties to −9% under the CY2026 fee schedule. And CERT data keeps pinning improper payments to coding — 99214 alone at $459 million, with incorrect coding the leading driver of E/M errors.

Related disciplines

Where this work lives.

03 · How we work across your arena

Six cross-cutting capabilities.

From revenue cycle through audit defense — each shaped to your operation.

The cross-cutting capabilities we bring to physician groups, framed for clinic speed:

  1. Revenue Cycle Management. Charge capture, E/M coding integrity, modifier accuracy, denial management, and patient billing optimization — without breaking clinic flow.
  2. Credentialing & Enrollment. Provider credentialing, payer enrollment, CAQH maintenance, re-credentialing, locum and J-1 visa support.
  3. Survey & Regulatory Support. Payer credentialing audits, commercial coding audits, OCR HIPAA reviews, state board inquiries.
  4. FWA Investigation Support. OIG audit response, RAC and commercial audit defense, refund analysis, voluntary disclosure support.
  5. Compliance & Utilization Reviews. Chart audit, OIG-aligned compliance program design, prior authorization workflow, claim accuracy programs.
  6. Program Eligibility & Enrollment. Medicare / Medicaid enrollment, MCO contract participation, value-based payment readiness.
04 · How we help

Paired to what you're facing.

Each service shaped to the specific pressure observed.

Full-service, practice-tuned:

  1. Start-up & credentialing. Practice start-up, credentialing and enrollment, payer contracting.
  2. Coding & documentation. E/M coding accuracy, clinical documentation review, MIPS support.
  3. Compliance. Compliance program, EMR/EHR optimization.
  4. Revenue cycle. Revenue cycle management, collections and recovery, utilization review.
  5. Audit defense. Payer-audit response, ADR/RAC/UPIC, appeals through the ALJ level.
  6. Investigations & expert support. Licensed investigations, CFE-led fraud examination, and experienced trial experts.
08 · Why choose us

Three reasons the engagements come to us.

Three reasons physician groups choose us:

We work alongside your team, not around them. Credentialing coordinators, billing leads, and physician owners all stay involved. We bring methodology; you keep operational ownership.

Credentialing built for the revenue cycle. Provider start date is also billing start date. Tracked to payer, tracked to dollar.

Audit findings we can actually defend. When commercial or OIG scrutiny lands, our documentation holds — because we built it to hold from day one.

09 · Frequently asked

The questions buyers actually ask.

What’s the biggest coding exposure?

E/M level selection. 99214 alone drove $459M in overpayments, and incorrect coding is the leading driver of E/M errors.

How does MIPS affect us?

The threshold is 75 points; falling short risks up to a −9% payment adjustment. Documentation drives both quality scoring and payment.

Can you reduce audits without slowing us down?

Yes — we build documentation and coding checks into the workflow, not after hours.

Are you a law firm?

No — we’re expert consultants and licensed investigators who fix the documentation between patients, not after subpoenas. When a matter does turn legal, we work under your counsel and can testify. Nothing here is legal advice.

10 · Open the case

Ready to work your case the way courts work theirs?

Tell us what you are up against. Scoping memo in week one, before any meaningful commitment.